QL5 Firmware V4.00 (Previous version)
Unfortunately we have identified a new bug with V4.00 firmware. Under certain conditions, fader values will not be changed when the fader is moved manually.
The symptom will occur when the following two conditions are matched.
 An attempt is made to move at least 8 of the unassigned faders.
This symptom can be avoided in the following way.
Do not select any CUSTOM FADER BANK if it results in more than 8 unassigned faders to be shown on the panel.
Fully assign all CUSTOM FADER BANKS to avoid the symptom.
When using DCA ROLL-OUT, don’t move the blank faders.
[B] Workaround (if the symptom occurs)
Please select another fader bank that has all faders assigned, instead of the CUSTOM FADER BANK. If DCA ROLL-OUT is used, cancel the DCA selection. (After this, normal operation will resume).
We are sincerely sorry for this inconvenience. Please follow these instructions when using V4.00 until fixed firmware is released.
Please do not use the EEE function (*) of network switches in a Dante network.
Although power management should be negotiated automatically in switches that support EEE, some switches do not perform the negotiation properly. This may cause EEE to be enabled in Dante networks when it is not appropriate, resulting in poor synchronization performance and occasional dropouts.Therefore we strongly recommend that:
- 1. If you use managed switches, ensure that they allow EEE to be disabled. Make sure that EEE is disabled on all ports used for real-time Dante traffic.
- 2. If you use unmanaged switches, make sure to not use network switches that support EEE
- * EEE (Energy Efficient Ethernet) is a technology that reduces switch power consumption during periods of low network traffic. It is also known as Green Ethernet and IEEE802.3az.
Cautions for Dante Firmware
- You need to update the Dante-MY16-AUD firmware to V3.3.9 or later before using the Dante-MY16-AUD with the QL series.
- The Dante Firmware Update Manager v220.127.116.11 for Mac does not support Mac OS X 10.6.8.
Please use Mac OS X 10.7.5, 10.8.5, 10.9.5, 10.10.x, or 10.11.x
- The Dante Firmware Update Manager v18.104.22.168 for Windows does not support Windows XP.
Please use Windows 7, Windows 8/8.1, or Windows 10.
- We found a problem in which the Dante settings might not be properly initialized when the firmware is updated, which results in data inconsistency between the CL/QL console and the R series units. This might occur only when the Dante Latency was set to 0.25ms or 0.5ms. Therefore, after updating, it is recommend to briefly change the Latency to 1.0ms on the console with the Console ID #1, then restore the original setting again. This will remove the possible data inconsistency between the console and the mounted R series units. However, Dante Controller will be needed to manually change the settings of R series units that are not mounted on the console with Console ID #1.
CL/QL/RIVAGE/R/Tio Series Editor/Firmware/R Remote Compatibility
Please make sure to use appropriate version of CL Editor or QL Editor which is compatible with your console firmware in reference to the following compatibility chart. Using an unsupported Editor/firmware combination may result in unexpected behavior.
The Firmware Set is a set of main (and sub) firmware of the device and the Dante firmware. The version of Firmware Set is the same as the version of the main firmware. Refer to the release note of each firmware about the details of the Firmware Set.
Main Revisions and Enhancements
- You can use the following amount of CL/QL/R Remote units to remotely control each device unit (listed at left).
RSio64-D/Tio1608-D: Maximum of two CL/QL/R Remote units
RMio64-D: Maximum of six CL/QL/R Remote units
Rio/Ri/Ro: Maximum of four CL/QL units plus two separate computers operating R Remote.
- You can connect maximum of ten iOS devices operating MonitorMix.
New Features in V4.00
- Added new “Precise,” “Aggressive,” and “Smooth” Channel EQ algorithms.
- Added new “MBC4” (multiband compressor) Premium Rack device.
- Now supports controlling and monitoring for Shure ULXD4D and ULXD4Q Digital Wireless Receivers.
- Added the Solo Mode (solo in place) to control input and output solo functions via the CUE keys.
- Added the Second Cue Bus function which allows the MATRIX 7/8 bus to be used as a CUE B bus.
- Now supports the “MonitorMix” iPhone application which allows wireless control of send levels to the mix bus. Up to ten devices running MonitorMix can be used simultaneously.
- Now supports GEQ gain control from the TOUCH AND TURN knobs.
- Now supports the Tio1608-D I/O Rack head amp control.
- The COMPRESSOR and the EXPANDER of the DYNAMICS1 now support Key in Filter.
- Added the MUTE GROUP ASSIGN, BUS SETUP, and SURROUND SETUP options to the FOCUS RECALL/RECALL SAFE/GLOBAL PASTE. Also added the LR nominal setting of each input channel to the TO ST as a target parameter.
- Now the MASTER channel of the FADER BANK A now supports the custom fader function.
- Added AVIOM D400 and Yamaha MRX7-D to the supported Dante devices.
Improvements in V4.00
- The version number, when the memorized contents of each category correspond to that version’s specifications, is shown in the FILE LOAD function.
- You can now stack the OUT and DCA IN with LAST CUE, just as with the MIX CUE.
Fixed bugs in V4.00
- Solved a problem in which the SCENE 000 data was transferred via MIDI when recalling a Library of the Buss Comp 369.
- When an RSio64-D is not mounted, loading a console file which includes the information for mounting with an RSio64-D would cause initialization of the user patching. The problem occurs because the console could not get the device information properly.
- V4.00 console and editor are not able to load the data which has been made on the QL V1.00 or CL V1.70/V2.00, and will show the warning message "Out of Range". When using data from those older versions, it needs to be saved first on V3.10 editor or V3.11 console before loading into a V4.00 console or editor.
- If Dante Virtual Soundcard (DVS) is patched to the QL series device using Dante Controller, the patching may not be recalled correctly when the QL series device is restarted. Patch DVS again. In addition, when using a version of DVS for Windows that is older than v3.2.0, the patch after CH41 cannot be performed from QL series consoles.
- When setting up the latency in Dante Controller, and there is a discrepancy in latency with the transmit device or the receive device, the largest (slowest) latency setting becomes effective.
- The following device labels are used for detecting a SUPPORTED DEVICE.
Y###-**********# is a three-digit hexadecimal number containing the digits 0 - 9 and uppercase A - F (000 - FFF)indicates any desired character (alphabetical uppercase or lowercase, numerals, or -(hyphen) may be used)Up to 31 characters including the 'Y' are supported.For the R-series, make sure that the ID indicated by Y###- is not duplicated by any other R-series unit.
- In the QL firmware V1.08 or later, you can remotely control the internal HA of a QL series by using the Port to Port function, from additional QL series or CL series (firmware V2.03 or later) consoles, but be aware of the following restrictions:
- In the case of QL5, you can remotely control the internal HA from external consoles only when Input 1-32 are patched to Dante Output 33-64 respectively, using the Port to Port functionality (default settings). Likewise, in case of QL1, it works only when Input 1-16 are patched to Dante Output 17-32 (the default patching needs to be changed).- If the HA channel is incorrectly patched from the QL console, through Dante, to the other console, the A.GAIN knob display of the corresponding channel will disappear. In that case, please check the patch settings including Port to Port.
- Custom fader bank settings are not only included in user settings, but in scene data as well. The custom fader bank settings that are recalled vary depending on the logged-in user, the type of the loaded data, and the version. Please note the following points:
- If you load console data of the ALL type as Administrator, the custom fader bank settings for the saved Administrator are recalled. If you load ALL data as Guest or another user, the custom fader bank settings for the saved current scene are called up.- If you load ALL data that was saved in CL V1.70 or earlier, since scenes do not include custom fader bank settings, the custom fader bank settings for the current scene when the load was performed are applied to all scenes. Therefore, before loading ALL data, we recommend that you either change users to set the custom fader bank to the desired setting, or that you enable Recall Safe for the custom fader bank.
- File Converter V3.0.0, compatible with CL firmware V2.00, V3 and V4.00, and QL firmware V3 and V4.00, has been made available for use.
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Last updated :January 28, 2020